Delivery, Returns, and Refunds
Delivery Information
Shipping Policy:
At Amanah, we strive to deliver your order with speed and care. Here’s what you need to know about our shipping policy:
- Processing Time: Please allow [Specify Processing Time] for us to prepare and pack your order.
- Shipping Methods: We partner with reliable shipping carriers to ensure your order reaches you safely and promptly.
- Delivery Estimates: Delivery times may vary depending on your location and chosen shipping method. Refer to our shipping policy for estimated delivery times.
- Track Your Order: Keep track of your order with the tracking number provided in your shipping confirmation email or by visiting our website’s “Track Order” page.
Returns Policy
Our Commitment to Your Satisfaction:
We want you to be completely satisfied with your Amanah purchase. If for any reason you’re not satisfied, here’s how we can help:
- Return Eligibility: We accept returns within [Specify Return Period] days of delivery for unused and unopened items.
- Return Process: To initiate a return, please contact our customer support team with your order details. We’ll provide you with instructions on how to return your items.
- Refund Process: Once we receive and inspect your returned items, we’ll issue a refund to your original method of payment, excluding any shipping charges.
- Return Shipping: You’ll be responsible for covering the return shipping costs unless the return is due to a mistake on our part or a defective item.
Refunds Policy
Our Promise to You:
We understand that sometimes things don’t go as planned. Here’s what you need to know about our refunds policy:
- Refund Eligibility: Refunds are issued for eligible returned items within [Specify Refund Period] days of receipt.
- Refund Processing Time: Please allow [Specify Refund Processing Time] for the refund to be processed and reflected in your account.
- Failed Deliveries: In the event of a failed delivery due to an incorrect address provided by the customer or failure to collect the package, a refund may be issued minus any return shipping fees incurred.
Need Further Assistance?
If you have any questions or concerns regarding our delivery, returns, or refunds policy, please don’t hesitate to contact our customer support team. We’re here to assist you every step of the way and ensure your Amanah experience is nothing short of excellent.